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The 3 Digital Payment Challenges for F&B Industry in 2025 (And How to Solve Them).

September 10, 2025

Key Takeaways

• In 2025, the mass digitalization of the food and beverage industry including use of QR payments, e-wallet acceptance and Scan-to-Order, has raised customers’ expectations and demand for a new industry standard in seamless dining experiences.



• Common digital payment challenges for the food and beverage industry in 2025 are:

  1. Speed of Self-Checkout Processes.
  2. Availability of Supported Payment Methods
  3. Digital Payment Acceptance for Mobile Businesses.



• As Southeast Asia’s Leading Payment Gateway, Fiuu resolves these issues with:

  • Seamless API Integration for faster checkouts – no redirection.
  • Secured, Streamlined Payments – Click-to-Pay, Google Pay, Huawei Pay, Samsung Pay, Apple Pay & more.
  • Consolidated support for over 110 payment methods including major card schemes, internet banking, e-wallets and Buy Now Pay Later (BNPL) across SEA region.
  • Fiuu Virtual Terminal to provide easy digital payment collection on mobile phone via the VT App, most suited for mobile, on-the-go businesses.

Overview

In 2025, digital tools like QR Payments, e-wallets and Scan-to-Order are the new norm in the food and beverage industry. While this digital transformation offers speed and convenience, consumers now expect a seamless dining experience as an industry standard. Businesses that fail to adapt to this mass digitalization face the risk of falling behind.

Here are 3 common Digital Payment Challenges for the F&B Industry:

1. Speed of Self-Checkout Processes

   Lengthy processes, slow loading, accompanied by hungry, frustrated customers will lead to unsatisfied customers and negative public reviews, which are equally detrimental to any business. Loading speeds depend strongly on several factors, including Wi-Fi quality, platform traffic and scalability – the platform’s ability to handle traffic spikes during peak hours.

   With Fiuu’s API-based seamless integration, your customers will be able to complete checkouts via the embedded payment gateway without having to be redirected to respective bank pages, improving checkout speed. Equipped with support for Click-to-Pay which utilizes secured, stored payment information, Fiuu’s Gateway offers a truly streamlined, simplified and smart checkout experience, maximizing customer satisfaction even during peak dining hours.

2. Availability of Supported Payment Methods

   With the rampant adoption of digital payment methods across Southeast Asia (SEA), consumer preferences is spread across multiple preferred methods including internet banking, e-wallets and credit or debit cards. This creates a challenge for businesses to accommodate each customer (not everyone wants to pay the same way). Failing to adapt to customers’ preferred mode of payment will likely lead to the business falling behind its competitors.

   Fiuu’s Payment Solution eliminates this friction for business owners by consolidating the support for over 110 regional payment channels including major card schemes, internet banking, e-wallets and Buy Now, Pay Later (BNPL), all into one central platform – ensuring your customers’ preferred mode of payment is always one-click away.

3. Digital Payment Acceptance for Mobile Businesses

   For many smaller or mobile food service businesses today like hawkers, food trucks and pop-ups, setting up a traditional Point-of-Sale (POS) System with multi-channel payment support may seem daunting, especially with the complex setup and bulky equipment. This often ends up discouraging mobile business owners from adopting digital payment acceptance solutions, leaving them behind in this era of digital payments.

   Fiuu’s Virtual Terminal is the perfect solution to this, providing a seamless, direct option for smaller, mobile businesses to receive digital payments – no traditional POS equipment required. Register in 3 simple steps and start accepting payments from your mobile phone via our comprehensive network of supported payment channels.

Conclusion

Fiuu is not just a payment solution. As Southeast Asia’s Leading Payment Gateway, we provide convenience and frictionless payment experiences through integrated solutions that address every payment challenge your businesses face.

Ready to kickstart or scale the digital payment acceptance for your business? Register now at booster.fiuu.com or reach out to our friendly team at [email protected] today!