Enhance Your Payment Capabilities for Year-End Business Opportunities Across Southeast Asia with Fiuu
Dear Valued Merchants and Partners,
The final quarter brings a busy sales calendar, from 10.10, 11.11 and 12.12 campaigns to Black Friday, Christmas, and year-end promotions. For businesses across Southeast Asia, preparing for these occasions means aligning payment acceptance with campaign plans, stock commitments, and sales targets. Merchants need to consider how they will serve different buyers, manage increased payment activity, and turn seasonal interest into revenue.
Fiuu supports these preparations with regional payment experience and online and in-person solutions suited to different business needs. Reviewing the right options now can help businesses prepare for the opportunities ahead. Explore the Online and Offline Channels tables at the end of this newsletter for our payment coverage across Southeast Asia. Contact your account manager or visit fiuu.com.
COMPANY NEWS
Fiuu Engages Retail Businesses at September’s Industry Events
September brought Fiuu together with retailers, brand owners, and industry partners at Retail Summit Asia 2026 and ASEAN SHOP 2026. From contributing to a panel on technology investment priorities for growing retailers to showcasing payment options for online and in-store businesses, our participation brought payments into discussions about business growth. We appreciate everyone who visited our team and joined the conversations at both events. We look forward to meeting more businesses at our upcoming exhibitions and industry gatherings.
Meet Fiuu at IA Business Summit 2026
Fiuu will be joining the Internet Alliance Business Summit 2026 on 8 October at Sunway University, Sunway Square Campus, as one of the sponsors. With “Rehumanising Business” as its theme, the summit brings business leaders together to exchange ideas through keynotes, roundtables and workshops. Our team will be there, and we look forward to meeting you in person, learning about your business and discussing how Fiuu can support your payment needs.
Fiuu Supports AiSEM@Selangor 2026 as an Official Strategic Partner
Selangor AI & Semiconductor Summit 2026 takes place from 14–17 October at Kuala Lumpur Convention Centre and Grand Hyatt Kuala Lumpur, bringing together industry leaders, startups, investors, policymakers, and more. Through conferences, exhibitions, and innovation showcases, businesses can explore AI applications, learn about semiconductor developments, and meet potential technology and investment partners. As part of our partnership, we are offering our business network 10 complimentary all-access passes covering all four days. Passes are available on a first-come, first-served basis.
Enter promo code [SIDECSPECIAL] at checkout and complete your registration.
*Passes are available on a first-come, first-served basis.
LATEST COMPANY PRODUCTS
Broaden Your Payment Acceptance with Regional QR and E-Wallet Solutions
[SOUTHEAST ASIA] Holiday travel brings retailers, restaurants and tourism businesses more opportunities to serve overseas visitors. Turning those visits into purchases starts with accepting the ways customers prefer to pay. Fiuu supports a wide range of QR and e-wallet payment options, including DuitNow QR, Touch ’n Go eWallet, PayNow, QR Ph, WeChat Pay, Alipay, Alipay+, and more. Through one payment partner, businesses can broaden acceptance for local customers and international visitors, making it easier to convert interest into completed purchases.
Email us at [email protected] to expand your QR and e-wallet acceptance ahead of the holiday travel season.
Turn Higher-Value Purchase Interest into Sales with Instalment Payments
[MALAYSIA & SINGAPORE] Make instalment payments part of your next campaign to help turn higher-value purchase interest into confirmed orders. Through Fiuu, businesses can offer eligible cardholders the flexibility to spread payments over time while retaining their advertised prices. One integration provides access to plans from nine banks, including HSBC, Standard Chartered*, Hong Leong Bank, RHB, AmBank, Affin Bank, Public Bank, Alliance Bank, and Trust Bank*. This gives businesses selling electronics, furnishings or travel packages another way to support larger purchases and encourage higher order values.
Email [email protected] to add bank instalment options to your checkout before your next campaign launches.
*Standard Chartered is available in Malaysia and Singapore, while Trust Bank is available in Singapore only.
Diversify Your Revenue with Everyday Digital Services
[MALAYSIA] Retailers and ecommerce businesses can create additional sales opportunities by offering services customers use regularly. Through Fiuu’s additional value-added services, businesses can provide telco and e-wallet reloads, utility and bill payments, international airtime, game credits and productivity tools. Customers can top up their phones, pay bills, or buy digital products alongside their usual purchases. For businesses, this creates opportunities to earn additional revenue from existing customers and encourage repeat visits for everyday services.
Email [email protected] to add these value-added services to your business and give customers more reasons to return.
INDUSTRY NEWS
Singaporeans Led in Digital Wallet Adoption but AI Commerce Trust Lags
Singaporeans show strong demand for integrated digital wallets, but privacy concerns and a preference for human control continue to limit enthusiasm for AI-powered commerce. Research by Ant International and S&P Global surveyed 6,000 consumers across nine markets. Across the full sample, 63% used mobile payments for most transactions while travelling, yet 53% cited concerns about merchant acceptance. While 81% used AI for travel discovery and planning, only 26% expressed interest in AI handling payments and autonomous decisions. For retailers, restaurants and tourism businesses, these findings suggest prioritising familiar payment options and addressing security concerns while keeping customers in control of payment decisions.
Digital payment activity in the Philippines continued to grow, with InstaPay and PESONet processing ₱22.12 trillion from January to August 2026, up 44.72% from the same period last year. Citing Bangko Sentral ng Pilipinas data, The Manila Times reports that transaction volume more than doubled to 5.77 billion. InstaPay drove much of the volume growth, while PESONet continued to support higher-value transfers for businesses, institutions and government agencies. For businesses preparing for the final quarter, this growing use of electronic payments reinforces the value of reviewing how they accept customer payments, manage supplier transfers and match incoming funds to orders.
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